Help center › Talking to clients
Email and SMS
Automatic letters and messages, campaigns and their history.
Automatic messages
Booking confirmation, a reminder the day before, cancellation, deposit — they go out by themselves. The wording lives in Settings → Templates and can carry the client's name, date, service and master.
Where they are sent from
- Email — from your own address: connect Resend in Settings → Email settings and set the sender address.
- SMS and WhatsApp — from your own phone: the program prepares the text and opens the messenger, you press Send.
Campaigns
The Email section holds campaigns: We miss you (for clients who have not been for a while), Birthday, Coupon offer. Pick a template, pick the audience and send. Pro / Max
History
The Email and SMS sections show what went out, to whom and when. Columns sort and there is a search by client.
Inside the program the same article is under Help.