Help center
How the program works — from the first sign-in to the books. Same articles as the Help inside the program.
How the program is laid outThe menu, the two languages and where to look for things.Sign in with GoogleSign up and sign in with one button — no password and no code from an email.HomeThe day at a glance and everything that needs your attention.“First steps” on the Home screenA six-step list that walks a new salon from an empty program to the first appointment.Where to start: the setup orderSet the program up once, in this order, and it runs by itself afterwards.Business DetailsSettings → Business Details.LanguageSettings → Language.Booking SettingsSettings → Booking Settings: working hours, the time step and Stripe for deposits.Email and SMS templatesSettings → Templates: the texts of confirmation, reminder, cancellation and deposit.Email SettingsSettings → Email Settings: who the letters come from.User ManagementSettings → User Management: access for employees.Sign-in securitySettings → Sign-in security: a code by email and trusted devices.Privacy and data securityWhat protects your data, how to answer a customer who asks “where is the guarantee?”, and what the owner should switch on.Square TerminalSettings → Square Terminal: card payments from the appointment.QuickBooksSettings → QuickBooks: clients and sales go to the books by themselves.Facebook & Instagram adsSettings → Facebook & Instagram ads: the ads learn who booked and paid.Google Calendar syncEach master’s appointments appear in their Google Calendar by themselves. The calendars belong to the salon; each master gets access to theirs. Settings → Google Calendar Sync.Bank: connecting and expense headingsHow to connect a bank account or card so transactions arrive in the program by themselves.Accounting: what counts as revenueSettings → Accounting.Subscription: how to change the planSettings → Subscription.Clients and the client cardThe card is everything about a client: contacts, form, photos, appointments, contracts, deposits and debts.Importing clients: Excel and QuickBooksMove the base from your old program or spreadsheet in minutes — no retyping.AppointmentsThe visit calendar: create, move, mark as paid, remind the client.A new appointment, step by stepEvery field of the New Appointment window and the order to fill them in.PaymentsPaying for visits, deposits, debts and receipts.LeadsRequests from potential clients: ads, social media and your website.StudentsCourses, students, tuition and lessons — when you teach.Students: courses, groups, payments and certificateHow to set up a training course, fill a group, block the days in the calendar, get paid on a schedule and issue a certificate.Documents: how to create a contract, invoice, instruction, questionnaireStep by step: a document is prepared once in Settings, then issued to a client from their card and signed on the tablet or through a link.Agreements and instructions: forms, text and formattingHow to set up your own agreement and instruction forms, format the text, where the totals table appears in an agreement, and how to attach an agreement to a course.Client questionnaireA form of your own questions — allergies, health, anything. The client answers and signs through a link in an email.ServicesThe price list: categories, prices, duration and photos.Masters and the scheduleHow to add a master, fill in the card, assign services and set the schedule.Settlements with mastersRates per service, earnings, payouts, reports and a private link for the master. Only the owner sees this section.CouponsDiscounts and promo codes for offers and mailings.MembershipsThe client pays a fixed sum every month (or year) and gets service credits and/or a discount. Menu → Memberships.Email and SMSAutomatic letters and messages, campaigns and their history.Push notificationsInstant notifications on the phone: a new form, a new online booking, a support reply.My booking pageThe public page where clients book online 24/7, and its look.My request pageA separate page for ads: the client leaves a contact, the request lands in “Leads”.Online storeThe goods from your stock sold on a separate page: the client picks, pays by card or at pick-up, and the order lands in Sales. Max plan.AnalyticsRevenue, workload, masters and services — in numbers.AccountingStock, vendors, purchases, sales, bills, bank and reports — so you know what you earned.Sales tax (USA)How much sales tax sits inside the money that came into the bank — by month and by tax group, for the return.Inventory: importing products from ExcelLoad the stock in one file instead of creating every product by hand.Receipt photo → purchaseTake a picture of a shop receipt — the goods go into stock by themselves, matched to your products.Bought by bank or in cashHow to see which purchases and which stock were paid through the bank and which in cash.Settings overviewThe settings are gathered in six groups. What each item holds.Subscription and plansThe trial and the Solo, Standard, Pro and Max plans.Users and securityEmployees, their rights and protecting the sign-in.Support and “What's new”How to ask a question and where to read about updates.Privacy and securityWhat to tell a client who asks where their data is kept.Exporting all data and deleting the accountThe salon's data belongs to the salon: take all of it at any moment, and close the account yourself.
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Frequently asked
- Where to start: the setup order
- A new appointment, step by step
- Payments
- My booking page
- Importing clients: Excel and QuickBooks
- “First steps” on the Home screen
Topics
Getting started
The menu, the two languages, what the owner and the staff see.
Step-by-step setup
Business details, booking rules, e-mail, Square, QuickBooks, Meta, bank, subscription.
- Where to start: the setup order
- Business Details
- Language
- Booking Settings
- Email and SMS templates
- Email Settings
- User Management
- Sign-in security
- Privacy and data security
- Square Terminal
- QuickBooks
- Facebook & Instagram ads
- Google Calendar sync
- Bank: connecting and expense headings
- Accounting: what counts as revenue
- Subscription: how to change the plan
Working with clients
Client cards, appointments, payments, leads, students, importing a base.
- Clients and the client card
- Importing clients: Excel and QuickBooks
- Appointments
- A new appointment, step by step
- Payments
- Leads
- Students
- Students: courses, groups, payments and certificate
- Documents: how to create a contract, invoice, instruction, questionnaire
- Agreements and instructions: forms, text and formatting
- Client questionnaire
The salon
Services, masters and their schedules, coupons, memberships.
Talking to clients
E-mail and SMS from your own phone, push notifications.
Pages for clients
Your booking page and your lead page: styles, fields, links.
Analytics and accounting
Revenue, expenses, stock, suppliers, what counts as income.
Settings
Users and roles, security, subscription, support, your data.
Still stuck?
Write to us — we answer in English, Russian and Spanish, on weekdays within one business day.