Exporting all data and deleting the account
The salon's data belongs to the salon: take all of it at any moment, and close the account yourself.
Take everything with you
Settings → Users and security → Your data → Export all data (ZIP). The archive holds a CSV file per table: clients, appointments, payments, services, masters, stock, invoices, coupons, leads, letters. Opens in Excel and Google Sheets.
Close the account
- Export first — nothing can be brought back after deletion.
- On the same screen press Delete the account… and type the salon name.
- Access ends at once and the card subscription is cancelled.
- 30 days later the base is erased for good — the period the backups live.
Inside the program the same article is under Help.